MTS B2C COMMERCE

B2C Commerce Solutions for Omni Channel retailing

Get a single view, of your customer in-store, mobile and web.

Consistent B2C Buying Journey

Create unique relationship between your customer buying journey and your brand.

Customers are more informed and connected than ever before. Your products are one click away from their fingertip however, they expect a consistent omni-channel experience everywhere, they demand product catalog accessible to them with every touch to your brand, in their phone, tablet, social media, search engine, kiosks and in-store.

MTS B2C Commerce Platform is an omni channel commerce solution that connects physical stores to web, social media and mobile applications and deliver a personalized experience across the entire customer journey.

Omni Channel marketing solution Features

  • 01
    Single Customer Profile

    Success depends on customer satisfaction and successful companies differentiate themselves from the competition.

  • 02
    Personalized Buying Journey

    Deliver rich and personalized customer journey across different channels with powerful and flexible b2c commerce solutions.

  • 03
    Maximize Customer Engagement

    Connect with your customer wherever they are & have a revolutionary way of creating and implementing a rich customer experience.

  • 04
    Optimize Order Execution

    Efficient and appropriate supply chain management capabilities that leads to a greater profit and higher customer satisfaction.

Single Customer Profile
Real-time, 360-degree view of your customers across all channels

Success depends on customer satisfaction and successful companies differentiate themselves from the competition through a unified customer experience. Aggregate customer interactions, transactions, navigations and behaviors into a single rich customer repository, so you can deliver personalized content and promotion offers based on specific need, channel, device or location. Plus, it improves the ability to make better merchandise decisions and product selections.

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Advance customer analytics that personalized for each individual customer is one of main retail business Challenges

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Personalized Buying Journey

B2C Commerce Solution that attracts serious buyers & the key to more conversion

Legacy customer processes are no longer fit-for-purpose in the connected world we are living in. The challenge is to capture and optimize customer time and deliver a targeted promotion based on inquiry, profile, device, location and transaction history. However, these marketing offers should be consistent across all business touchpoints. Using MTS B2C commerce solutions, you can deliver a consistent and personalized customer journey. It empowers engagement and customer fulfillment.

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Maximize Customer Engagement

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“Consumers no longer see a distinction between online and offline shopping. Whether it’s searching on a laptop, browsing main street shops or hanging out at the mall — it’s all shopping”
Operations manager, apparel retailer

Provide a consistent shopping experience that encourages the relationship with your brand

From the initial steps of research to the final buying decision, customers are traveling across different channels they search on mobile, browse in-store and buy on the web, however, they expect the same brand value proposition across all channels. To meet demands, you need a complete solution that’s robust enough to adapt quickly and easily for today’s savvy buyers. With MTS B2C commerce solutions, helps you to overcome technical challenges to support digital transformation.

Mobile E-Commerce

Discover a native mobile platform that delivers a shopping experience to phones & tablet with a consistent brand message.
Order Managment Solution
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Social Commerce

Maximize customer engagement with a complete solution that fully integrated with social media platforms. More information?
Supply Chain Solution
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Optimize Order Execution

Achieving high customer satisfaction is a major strategic decision in your business.

Order fulfillment can be complicated and subject to different variables and forecast. The key on how to monitor and control performance across all different channels and optimize execution. With MTS Platform, you can identify and prioritizes your customers need and have more efficient and appropriate supply chain management capabilities and the results, ultimately greater profit and higher customer satisfaction.

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More on how to build and deploy an omni channel commerce solution:

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